Air Astana revamps its onboard service as the airline wants to guarantee a truly excellent passenger experience in every class. Together with Air Astana’s Product Department, Kaelis designed a totally new economy class amenity kit for all medium and long-haul flights. The new collection was divided in two sets – Nowen and Zappa – each of them with five different colours. All amenity kits have a large selection of items to guarantee passenger´s comfort.
As passengers start collecting the different designs and colours of these amenity kits, Air Astana will improve not only passenger experience, but also customer engagement and loyalty.
Zappa will be given to all economy class passengers flying to Kazakhstan. Each Nowen kit contains: Shoe bag, Inflatable Neck Pillow, Toothbrush & Paste, Hand cream and Earplugs